TeamViewer QuickSupport App Reviews

Chat? Screenshots?.. Really? If human dont understood by phone, how to explaine by chat? Need remote control! I need to setting up application for showing DVR cameras, and how to do this with this support at now?

If you have aging parents with an iPhone or iPad, TeamViewer is a life saver. While there is no screen sharing on mobile devices, screen shots and phone communication is enough to provide assistance long distance. TeamViewers customer support is superb! They are quick to reply with detailed explanations. TeamViewer is a time and frustration saver! Thank you!

Keeps asking the client to send screenshots?!? Omgeeez

Okay TeamViewer, Im going to share with you my million dollar idea... My grandmother, like hundreds of thousands old people, wanted a smartphone. Now she is calling me and, god help me, texting me wanting me to help her with it. I dont want to drive 1.5 hours to help you install an app! Please make it so all I have to do is have this app running, and I can take over her iPhone or iPad. I would pay $10 for this app! The current state of this app is just about useless. No business in their right mind would use it. Hell, just about any MDM is better off for troubleshooting someones mobile device. I believe you should focus on the grandparents all around the world. All in all, I want this app to be just like using TeamViewer to remote access my grandmothers laptop.

Just to clarify Ive been using teamviewer for years on the PC, Mac and Linux...its an indispensable application, but this app does not allow you to remote control and ipad from a PC...super lame...I have lots of customers moving to tablets and I have to talk them through it over the phone and they are annoyed ("Cant you just take care of it?"). Get it together guys and figure it out! Figure out how to let us remote control an ipad from a PC...This app just lets you take screenshots of the iPad and chat with somebody like text messaging...nothing special. To make matters worse its billed on their website as being able to remote control an ipad when it really cant.

Well this app is pretty useless unless you want to chat with someone. It sets up a connection similar to a chat session that allows you to send pictures/files. I was hoping to be able to log in from my computer and see the other persons cellphone screen on my home computer to troubleshoot it. I see the potential, if you add this feature then I can see this app taking off. I like the other team viewer app, it allows you to control a computer through your cellphone. Pretty cool work guys keep it up!

It does not allow you to remote control an iPad. Where is the zero star rating?

not like the pc version

Very sad that I cant get support from my IT guy because you lock mobile connections behind a pay wall. You are scum.

When you conect to ios devices , you cant see devices decktop( screen) and control home and ... you can only request to send screenshot to see phones screen !!! But on another devises (like win phones) you can completely control device and see your phones screen live and use icons .

There are a lot of negative reviews aimed at the developer because of the lack of screen sharing and control. This is a result of Apples restrictions and isnt something TeamViewer or any other similar app can get around. The most they could do is explicitly state in their app description that it doesnt do screen sharing or control due to iOS restrictions. The person calling the developers scum because this free app doesnt let them work with their IT department is out of line.

It does not do what to Teamviewer for PC/MAC does. It does not control the device like a computer or a server. Not simple enough for the end user to use, and its just sends screenshots.

Windows mobile version allows actual full control & viewing

I have an iPhone 6s Plus and my daughter has iPhone 5s same operating system. App is not letting out two iphones connect. Its saying to get support from online when trying to connect them

An embarrassment. Waste of time to even install.

The best way to describe it, useless. It does not allow remote into mobile devices.

Useless application. I can not connect to this device.

No remote control. All you can do is chat and send screenshots.

Its a nice app , I use this software more than 5 years ago in pc. I help with it a lot of friends ,,, Thanks team viewer

If youre looking for the same kind of wonderful utility that you get with Teamviewer on PC or Mac, you wont get it with this app. Apple doesnt allow apps to stream a live view of the screen. So for this app, you take a screen shot, and the person at the other end looks at the screenshots as Teamviewer uploads them. Its kludgy as workarounds go, but the developers dont have a lot of options.