Apple wont let real time screen sharing happen
If youre looking for the same kind of wonderful utility that you get with Teamviewer on PC or Mac, you wont get it with this app. Apple doesnt allow apps to stream a live view of the screen. So for this app, you take a screen shot, and the person at the other end looks at the screenshots as Teamviewer uploads them. Its kludgy as workarounds go, but the developers dont have a lot of options.
W Macaulay about
TeamViewer QuickSupport, v8.0.10257